Testimonials
I hope everything is well with you, and that you and your wife had a nice time in Amsterdam. It certainly was a pleasure 'dealing' with both of you, last week tuesday morning! I am very pleased with the Akurate DS. After a week of 'burning-in' it now equals the sonic quality of my Accuphase DP-600 SA(CD) player!
Bruno Schulz, 20/02/2011
You may recall that you exchanged my faulty IN80 projector for a Vivitek model last year. I just wanted to say thanks again because it has been excellent. It is quieter and I think the picture is better too. An example of excellent customer service!
Paul Berryman, 10/02/2011
Just to feedback that I am very happy with the products and particularly impressed with how helpful David was throughout and at the time of the installation.
Paul Snaith, 29/01/2011
hi, i just want to say thanks for this great service
tom, 14/12/2010
I bought a sagem 56 RPTV from AVwow many moons ago and the support from this chap was exemplary. I have just called him back to query the need for a new lamp and he kindly told me where to get one cheaper and how to change it. I forgot to mention that he was on holiday somewhere, and still offered support. When I head down the projector route, I will undoubtedly be in touch with Premiere...
Mark - Penarth, 30/05/2010
Just bought a Linn Akurate DS and its been the best buying experience ever! Very friendly and helpful communication with Mr David Fenner and the unit arrived exactly as described in Norway after just 2 days! Thanks again David!
Tom Finnesand, 03/01/2010
I can highly recommend the friendly and skillful services of Mr. David Fenner. He delivered a Linn Majik 109 and Majik DS player and upgraded two Linn amps to Dynamik. Everything plays like a charm. He's been a pleasure to work with, knows his business and is a man of his word. Also, he is willing to go that extra mile to service his customer. Much appreciated!
M. Oudhesden, Amsterdam, 20/11/2009
Ordered a Linn Sneaky DS on 29/05/09 received in Denmark 04/06/09, Easy to setup, sounds fantastic.
Thanks for great service
Soren, 08/06/2009
I received the player today. I’m very happy.
Thanks for your help. If I need anything in the future, you’re my man!
Take care
Amin Hammoudi, 13/05/2009
I should just like to say how delighted I was with your service, both before and after I placed my order. My Sneaky arrived c.36 hours after placing the order, and I had it up and running a few hours later.
GJ Stephens, 12/05/2009
Classik arrived Ok. Many thanks, will definitely recomend your site to Irish friends.
robert cruickshank, 18/02/2009
Superb service, thankyou. I will return.
Now I just have to read the manual !!
Happy new year
Kev Hull, 29/12/2008
A brief note to compliment you the for the extremely efficient service. Ordered the Nad Viso Two on Thursday 18th Dec around 21:00 and it was delivered on Fri 19th Dec. Many thanks, extremely pleased, will use the site again.
K S Bamrah, 29/12/2008
I cannot recommend Premiere Home Cinema highly enough and particularly David Fenner. Having researched thoroughly wanted I wanted - Audica CX LCR/Tower/Sub Woofer Seakers coupled to a Onkyo TX-SR705 Receiver - I found Premiere's prices to be very competitive and consequently placed an order. Whilst there was initially a bit of a problem regarding the delivery of the Receiver on the agreed day I have to say that David Fenner went out of his way to provide the highest possible level of customer service which was way beyond what I was expecting - he literally "went the extra mile" to ensure that I received my order on the agreed day - outstanding!! I would have absolutely no hesitation in recommending Premiere to any interested parties - trust me, they will not let you down!!
Phil Symonds, 06/06/2008
You learn much more about a retailer when things don't go according to plan. The help I had in choosing components for my home cinema system was excellent. Often when you have a good price on what you want and a company cannot match it they try and sell you something else. premiere Home Cinema accepted that on one item (KEF speakers) I had the best price and it was the best option for the job. The advice on the screen was excellent. I got an amazing price on a much better screen than I was expecting. All the kit arrived in good time. One piece of Kit was faulty on arrival. Premiere Home Cinema worked very hard to sort the problem and I had a replacement within days. In retail things are bound to go wrong at some point. I would recommend Premiere Home Cinema because they won't sell you stuff you don't want or need and when a supplier messes up they sort it without the usual blame culture heartache. My wife has severe hearing loss and often struggles with the dialogue on American films. We used to get round this by wiring her hearing aids directly into the AV amp (she felt like something out of the Matrix!). With the KEFs and the Onkyo the quality is so good she requires no extra bits and hears everything.
Christopher Sweetman, 30/05/2008
Having recently contacted your company to purchase an Infocus Projector, I am just writing to say how impressed I was with your level of service.
Its so nice to be phoned back and be able to discuss technical issues at length without the usual 0870 or even 09xx charges.
Special thanks to your Tech guy - Dave, for arranging a local collection. All went like clockwork, and the cable arrived this AM as stated.
Very best wishes,
Dr. John Edwards, 24/04/2008
Firstly, I just wanted to say a big thank you for your help on getting me my Onkyo SR605B, it arrived nice and early on the Saturday morning as promised.
I have to credit you on your service, an “Web site” priced service with a very personal approach to customer service.
Richard Gilbert, 10/03/2008
Ordered an Optoma HD-80 following discussion with David, a gentleman that has genuine knowledge about the products he is selling.Arrived on the due date and after a little hair tearing over installation, settled for a ceiling mount as originally suggested by David. Fantastic projector, brilliant price, good advice. What more do you want ??
Tony Shakespeare, 10/03/2008
Just to say the projectors arrived safely. Thank you very much for your advice and help with this order.
Jeremy, 04/03/2008
hi, just to say that I am thrilled with the projector..... It was tested against my mates Sony VLP-VW50 and it blew it away. Better brightness, colour and of course blacks.. My mate is going to try and sell his Sony but only wants to pay £2500 for a Jvc. I have told him that he wont get it for this price for a long time even though the new jvc is out.....
Ed Brandrick, 06/02/2008